We encourage you to ask questions and/or share your experiences with us! You can call us by phone, or use the fill-in form offered below.
If you have questions concerning your medical condition or health, please contact your primary care provider, or if it is an emergency, please go to the local emergency room or call 911.
If requesting a W-9 form, send request to AGN-Finance_AP@ssmhealth.com. Please allow three to five business days for reply.
General Questions: (920) 929-2300 or (800) 922-3400
Media or Public Relations Requests: (920) 926-4973
Medical Record Requests: (920) 926-8328
Sharing Protected Health Information
Aside from your name and contact information, please refrain from entering any unnecessary PHI (Protected Health Information – This includes date of birth, date of service, social security number, medical record number, or any other unique personal identifiers). Please also be aware that using the online contact form is not intended to provide personal medical advice. We recommend that you contact your primary care provider regarding any medical questions.
On-Line Contact Form
Do you have unresolved concerns?
If our patients or family members have concerns about any services, they can contact our Patient Relations department at (920) 926-8347.
If your concerns are not resolved to your satisfaction, you can contact:
Wisconsin Department of Health and Family Services
1 West Wilson Street, Room 1050
Madison, WI 53703
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181